Terms of service

These terms apply to one-to-one sessions, pair sessions, monthly packages and hybrid coaching, delivered by me as Dušan Kovač s.p. (Trenerstvo Kovač), Zaloška cesta 6, 1000 Ljubljana, Slovenia, tax number 86545639.

Our arrangement begins when we agree on a session or a package after talking — not by clicking anything on this site. There is no online booking and no online payment: it all goes through a conversation.

The first consultation is free and carries no obligation. You tell me your goal and your history, I propose a programme. There is no training in it.

If the time no longer suits you, tell me and we move it. The cancellation terms do not apply to it.

We set the times at the start of the month. They are fixed but movable: if something comes up, we find a replacement slot while there is still room in the month.

A booked session is reserved time — for that hour I am your trainer and I take nobody else.

Arrive on time. If you are late we train in the time that is left; I do not push the next client back because of it.

There is one rule, and it runs both ways.

At least 12 hours ahead

We move the session, no consequences.

Less than 12 hours ahead

The session counts as used.

Illness or holiday

A longer absence carries over, agreed in advance.

Cancelled by me

You get a replacement session or a refund for what was not delivered.

Prices are published on the Services and pricing page and hold from publication until they change. A price agreed at the start of a package does not change during it.

Monthly packages are paid up front, by bank transfer or in cash as agreed; single sessions at the session.

If you end a programme early, the sessions delivered up to that point are charged at the single-session rate rather than the package rate.

Because we agree at a distance — by message, phone or email — you have fourteen days as a consumer to withdraw without giving a reason. A message to info@trenerstvokovac.si is enough.

If we start training within that period at your express request, you pay the proportionate share for the sessions delivered. The rest is returned within fourteen days of your message, by the way you paid.

A monthly package runs in the month it was agreed for. Unused sessions do not carry over, except for illness or a holiday agreed in advance.

A package is personal and not transferable. Pair training is the one exception: the partner is agreed in advance and stays the same for the package.

Sessions run at Valkyrie Gym (Moste), Fit13 Supernova Rudnik and Infinity Gym (Rudnik). House rules, opening hours and equipment are the gym’s responsibility.

If a gym is closed or equipment unavailable, we find another slot or another location. Personal belongings left in the changing room are the gym's responsibility or your own.

I coach professionally and adapt every session to your technique, your state and the limitations you tell me about. I do not promise results in numbers or by a date: those depend on consistency, food, sleep and where you start.

I answer for how the training is led. I do not answer for the consequences of a health limitation you kept to yourself, instructions you did not follow, or training outside our sessions.

Before your first session, read the Health notice as well — it is part of these terms.

I may change these terms, for instance when prices or locations change. A package already agreed and paid for keeps the terms that applied when we agreed; every change is published here with a new date at the top.

If something does not go as expected, write to me first — in practice one conversation settles it.

Otherwise Slovenian law applies and the courts in Ljubljana have jurisdiction. As a provider I do not recognise any out-of-court consumer dispute resolution body; the law requires me to say so, though I hope it never matters.